課程資訊
課程名稱
方案管理:策略利益的實現
Program Management: Strategic Benefits Realization 
開課學期
104-1 
授課對象
管理學院  工商管理學系  
授課教師
江俊毅 
課號
MBA5067 
課程識別碼
741 U7710 
班次
 
學分
全/半年
半年 
必/選修
選修 
上課時間
星期二7,8,9(14:20~17:20) 
上課地點
管一203 
備註
總人數上限:30人 
Ceiba 課程網頁
http://ceiba.ntu.edu.tw/1041MBA5067_ 
課程簡介影片
 
核心能力關聯
本課程尚未建立核心能力關連
課程大綱
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課程概述

Organizations need to select, introduce, and implement important changes to their business in a structured way so that the right changes are introduced in an orderly way. To implement these changes successfully, organizations have adopted the so-called “program management” (e.g., multiple interdependence projects with an overall goal) approach, instead of a single large project approach, to achieve high-quality outcomes. The objective of this class is to provide a detailed understanding of program management and promote efficient and effective communication and coordination among various groups/projects within the programs. With its ability to help assess the variety of factors linking projects under one program and provide the best available resources between those projects, the program management is an invaluable tool for organizations. 

課程目標
1.The identification and delivery of benefits that were anticipated when the program was authorized;
2.The understanding of the challenges of complex project management and the corresponding project management intervention tools, and
3.The understanding of the differences among project, portfolio, and program management.
4.Understanding of the benefit realization management and its challenges in organizations.
 
課程要求
Examinations
There will be three (3) exams during the semester. Exams are not cumulative. Exams may include short answer questions, and problems based on the concepts presented in the text, lectures, and case discussions.
Exams will be returned for review and then collected immediately after the review.
Missed exams will be given a grade of ZERO. Exceptions require ADVANCE notification, documentation and the approval of the professor. A student missing the final exam will be given a failing grade for the course.
Before each exam, a study guide/discussion will be given during the previous class of the exam.

Attendance
Attendance is defined as physical AND mental attendance. Students who disconnect mentally by engaging in other unrelated activities or leave lecture sessions early may lose their attendance extra credit for that day. According to your attendance the following extra credit will be added to YOUR final exam: PERFECT attendance, no days missed = 10 points; ONE (and only one) absence = 7 points; TWO (and only two) = 5 points; those that just sign the attendance log and then leave class shall be marked absent. Do NOT forget to sign the attendance log. Once your unsigned field receives the “blank mark” you are officially counted absent for that day! Since attendance is extra credit, I do NOT accept ANY excuses! Documented evidence for exceptional cases such as illness will be considered.

Case Studies - Individual
Four (out of six) individual case write-ups are to be completed during the semester for fifteen (15) points each for a total 60 points. The written reviews are to be 1 – 2 pages type-written, double spaced, one-inch margins using a question/answer format citing of any outside references (if needed). Cases will be graded based on depth of analysis, content and format.
Please note case study submissions WILL NOT BE accepted by any other means except hard-copy during the class meeting time. Email, digital drop-box, or any other form submissions will not be accepted.
Each late submission will be assessed a 3 points penalty per day.
Submitted files are to be named as Firstname_LastName_Casename_Case#.doc
For example, the first case (name: HectorGaming) submission by John Doe by will be named as John_Doe_HectorGaming_Case1.doc or docx
Failure to follow the naming policy will be assessed a 1 point penalty.
Students can submit up to FIVE cases. Best Four cases in terms of highest scores will be included in the final grade evaluation.
A total of 3 (three) group-cases will be assigned. The best two cases in terms of highest scores will be included in the final grade evaluation.
Finally, each group will lead one case study presentation and discussion!

Reading Assignment - Individual
Four (out of six) individual reading assignments report write-ups are to be completed during the semester for fifteen (10) points each for a total 40 points. (Two assigned articles). The written reviews are to be 2 pages type-written, double spaced, one-inch margins using a question/answer format citing of any outside references (if needed) (i.e., one article for one page). Report will be graded based on depth of analysis, content and format.
Finally, each group will lead one reading assignment presentation and discussion!

Other Course Information
Classroom policies
1.Reading assignments are expected to be read for the class for which they have been assigned.
2. Students are responsible for obtaining information about any work assigned or due dates announced in class if they are absent. Students are responsible for all the material presented in class, whether it is in the text or not. You are also responsible for material in the text that has been assigned in the readings and assignments even if it isn't explicitly covered in class.
3. Any student who needs special consideration because of any sort of disability should make an appointment to see the instructor during office hours along with appropriate documentation.
4.All submitted material is normally retained by the instructor. So please make copies of any material turned in for your files.
5.Email Etiquette: Any email sent to the instructor should clearly state the subject of the email. Every email should be signed with the student's full name followed by the course and section number. Please understand that I have multiple classes and it is impossible for me to decipher the context of the email without the subject or the identity of the sender.
6.Cellphones, iPods, mp3 players, headphones are strictly prohibited during class time. Please ensure that you put away all such devices once you enter class. 
預期每週課後學習時數
 
Office Hours
 
指定閱讀
待補 
參考書目
Textbook: Program Management, Michel Thiry, 2010, Gower, ISBN: 978-0566-08882-7. 
評量方式
(僅供參考)
 
No.
項目
百分比
說明
1. 
Individual Case Studies (3) 
17% 
60 points,Total 350 points 
2. 
Exam 1 
14% 
50 points,Total 350 points 
3. 
Exam 2 
14% 
50 points,Total 350 points 
4. 
Final Exam 
17% 
60 points,Total 350 points 
5. 
Individual reading assignments  
11% 
40 points,Total 350 points 
6. 
Group Case Presentation 
9% 
30 points,Total 350 points 
7. 
Group Reading Discussion  
9% 
30 points,Total 350 points 
8. 
Group Selected Topic Presentation/ optional  
9% 
30 points,Total 350 points 
 
課程進度
週次
日期
單元主題
第1週
9/15  Class Introduction /
Project Management Review-1 
第2週
9/22  Project Management Review-2 
第3週
9/29  颱風假 
第4週
10/6  Complex Project Management /
Reading Assignment 1 (G1) 
第5週
10/13  Complex Project Management /
Reading Assignment 2 (G2) /
Case #1 Presentation (G6) 
第6週
10/20  Portfolio Management /
Case #2 Presentation (G5)  
第7週
10/27  Portfolio Management /
Reading Assignment 3 (G3) 
第8週
11/03  Guest Speaker: Prof. Eric Wang 
第9週
11/10  Culture
Case #3 Presentation (G4)
Reading Assignment 4 (G4) 
第10週
11/17  Program management tools
Reading Assignment 4B (G4)
Reading Assignment 5A (G5) 
第11週
11/24  Reading Assignment 5B (G5)
Case #4 Presentation (G3) 
第13週
12/08  Case #5 Presentation (G2) 
第14週
12/15  Guest Speaker 
第15週
12/22  Guest Speaker 
第16週
12/29  Reading Assignment 6 (G6)  
第17週
1/05  Case #6 Presentation (G1) 
第18週
1/12  Final Exam